chromebook 710 with Parrot Whistler recovery

jjdonn · Junho

Error message "Chome OS missing or damaged". I have downloaded "chromeosimagecreatorV2" and run per instructions but the list of models does not include the one showing on my chromebook "PARROT WHISTLER A-D 3036" Do I need a different version of the image creator? Please help.

Sharanji · Junho

hi..

As per the error mesage that you have provided you may reseat the hard drive before performing recovery. reseat the hard drive

Here's the weblink to boot to Developer Mode and find the model number then create a USB recovery flash drive for your Chromebook Create a USB Recovery

You may follow the steps in this weblink to reinstall the Chrome OS with a USB Recovery Flash Drive reinstall the Chrome OS with a USB

Let us know if you need further assistance with Chrome related issues. We will be happy to help.

Note: While I am an Acer employee or contracted employee, my contributions to Acer Community are my own and not representative of Acer or its views.

Acer-Cory · Junho

jjdonn,

You may want to look at this article on how to make sure the HDD connector hasn't come lose. If you're not comfortable with these steps, you may want to contact your local Acer support team.

http://acer.custhelp.com/app/answers/detail/a_id/32042

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