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reet
Envios: 2

Start up for new chromebook

Hi All, I am new here and have a problem. I have just bought a new Acer C720 Chromebook and I am having trouble getting started. I have selected my language, keyboard and network and then I am asked for a password. Whatever I put in it says 'Bad passphrase'. What does that mean and how do I correct it. It will not let me go any further. I am not very computer savvy so would be very grateful for any advice you can give.  

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Acer-Cory
Envios: 820

Re: Start up for new chromebook

Hello reet,

 

From what it sounds like you're saying, you've selected a network and it's asking for that networks password is that correct?  If so, it means that the access point (router) that you're trying to connect to is secured and you need that password to establish an internet connection.

 

If I'm reading this to literally, make sure you create an account for Google services. You'll need it for your Chromebook. You can go to https://accounts.google.com to create an account on any computer.

Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.  Use the kudos-thumbs-up.png Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

Visitor
reet
Envios: 2

Re: Start up for new chromebook

Hi, thanks for reply. I realised I was trying to put a 2 in the password instead of an R!  Silly me. OK now. Thanks for help.  Will try to go into Google 

 

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