Chromebook

[Elkhorn]

Okay, downloaded the Chrome OS recovery program. I run in to two problems. One it will not recognize the thumb drive.

I have tried multiple drives of various sizes and configurations.

Second problem, if it DOES recognize the drive it gets part way through the process and displays an UNABLE TO WRITE error and directs me to a temp file. Everything is fine, program unpacks then:

1:13:56 PM INFO: Starting
1:14:05 PM INFO: Found disk 'Hitachi HTS543216L9SA00'
1:14:05 PM WARN: Skipping disk 'Hitachi HTS543216L9SA00' with InterfaceType='IDE' MediaType='Fixed hard disk media'
1:14:05 PM INFO: Found disk 'Ut163 USB2FlashStorage USB Device'
1:14:05 PM INFO: Adding disk 'Ut163 USB2FlashStorage USB Device'
1:14:18 PM INFO: Downloading recovery image from https:///dl.google,com/dl/edgedl/chromeos/recovery/chromeos_4319.96.0_parrot_recovery_stable-channel_mp-v3.bin
1:14:18 PM INFO: Sending request
1:14:18 PM INFO: Request sent
1:14:18 PM INFO: Send request complete
1:14:18 PM INFO: Headers available
1:19:36 PM INFO: Closing handle
1:19:36 PM INFO: Download completed, file downloaded to C:\DOCUME~1\Al\LOCALS~1\Temp\CroF0.tmp
1:19:36 PM INFO: Starting verify
1:19:47 PM INFO: Verify completed
1:19:47 PM INFO: Starting unzip
1:21:44 PM INFO: Unzip completed, file unzipped to C:\DOCUME~1\Al\LOCALS~1\Temp\CroF2.tmp
1:21:45 PM ERROR: Failed to query volume \\?\Volume{26548604-a326-11df-8332-0025d3723f42} disk extents, skipping (1)
1:21:45 PM WARN: Failed to lock volume \\?\Volume{c8db157e-3127-11e3-9bdf-0025d3723f42}, forcing dismount (5)
1:21:45 PM INFO: Writing image C:\DOCUME~1\Al\LOCALS~1\Temp\CroF2.tmp to \\.\PhysicalDrive1
1:22:20 PM ERROR: Failed to write file C:\DOCUME~1\Al\LOCALS~1\Temp\CroF2.tmp (buffer=0x019B0000, offset=127926272, num_bytes=1048576, error=27)

That's where it ends. I click okay, and it seems to continue but then when I put the device in my chrome book it isn't recognized.

Thanks,

[removed link to direct download]

[Acer-Tommy]

There is a way to recover the Chrome OS without using USB media:

Reinstall the Chrome OS

There is a link to the USB article as well, at the bottom.

[Elkhorn]

The Chrome book responded as described in the solution and restarted. There was about a 10-15 second pause, then two beeps and it returned to the developer screen.

I guess I didn't make it clear that I have replaced the hard drive. (Explained in a previous post).

Thanks,

[Acer-Tommy · Accepted solution]

No, you did not make it clear in this post that you had replaced the hard drive.

Please be sure that you're posting related information in the same post, so it's all together in one spot.

We do not support changing the hard drive in these systems.

[Elkhorn]

Understood. So if the Hard drive is toast, there is no solution other than sending it to a service center? Probably cheaper to replace the entire chromebook.

Thanks for your help.