recovering system with e recovery disks

dyn29
dyn29 Member Posts: 4 New User

my system couldn't load windows 8.1.

some missing .ini file as it says.

didn't had recovery disk but purchased it from acer.

When I load it the screen suppose to highlight all the options to select. 

like to default and so on.

But here only highlighted exit option.

 

what went wrong or how to reload windows.

any one ?

please help

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Instead of using the recovery disks, have you tried to press ALT+F10 at boot and choose repair my computer - troubleshoot - advanced options - automatic repair

    I'm not an Acer employee.