problem installing windows 8.1 aspire v5-573g

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Qubert102
Qubert102 Member Posts: 1 New User

the istallation of windows 8.1 stops and i get the this code: 

0xC1900101 – 0x20017 

togheter with a message saying that the installation failed and that the previous version is restored. 

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    Qubert102,

     

    There should be a media creation tool you can download to install 8.1, if you have not tried that. It could be that one of your Windows updates did not install correctly and are causing the issue, you can try a refresh to repair the files if needed, and try the update process again.