no power on Aspire u5

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edithbraemar
edithbraemar Member Posts: 2 New User
edited March 2023 in 2014 Archives

 

I have an Acer Aspire U5-610 with Windos 8.1 which I recived 5 days ago. Now It does not turn on when i press the power switch. Ther are no lights on the computer and it doesn't make ani noise. There is a light at the adapter and power is getting trought the power cord.  I have not open the back to investicate since it is still new.  What Should I do to fix this?

 

 

During the five days that I used the computer there were three "Unexpexted Kernel Mod Trap" and it shut down. Most of the programs were slow. Internet Explorer went non responsive on several occations.

 

 

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
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    The only thing that you can try is to unplug the AC adapter, wait 15-20 minutes, reconnect it and see if it power on, if not contact Acer support service, slow behaviour and the "Unexpexted Kernel Mod Trap" error are not a good signs.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    Options

    The only thing that you can try is to unplug the AC adapter, wait 15-20 minutes, reconnect it and see if it power on, if not contact Acer support service, slow behaviour and the "Unexpexted Kernel Mod Trap" error are not a good signs.

    I'm not an Acer employee.
  • edithbraemar
    edithbraemar Member Posts: 2 New User
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    I had to return it to Acer for repair.
  • senthilkumar
    senthilkumar Member Posts: 4 New User
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    No Problem Fd

     

    1st remove battery repluning  check

     

    2nd cleaning ram

     

    3ed  check keyboard cab lock key on  or no on

     

    4th vga card to be check

     

    5th vga cables

     

     

    6th  go to service center www.acer.com

     

    [edited to comply with guidelines]