no power after charging phone from USB port

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swearengin
swearengin Member Posts: 3 New User
edited March 2023 in 2017 Archives
I was charging phone from USB port and somehow power was sent back through USB and now I have no power. Can't turn on tower what could have burnt up?

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  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew
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    It may be coincidence that this happened while you were charging a phone via USB but if the system will not power on please contact Acer support for assistance in getting repair from this link:

     

    https://www.acer.com/ac/en/US/content/service-contact

     

    If the system is out of warranty you do have the option to take it to a local repair shop or replace the power supply yourself, if you like.

  • Maysamy
    Maysamy Member Posts: 2 New User
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    Please note that my mini laptop Acer One 10 could not open after charging

  • Maysamy
    Maysamy Member Posts: 2 New User
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    Maysamy wrote:

    Please note that my mini laptop Acer One 10 could not open after charging


    Please urgent reply