new aspire t w/ acer 23" touch screen windows 8.1. Touch screen doesn't work. Help!

jallegra
jallegra Member Posts: 2 New User

I bought a new acer aspire t today from best buy with 23 inch touch screen monitor.  Windows 8.1.  Everything else works fine except the touch screen.  Can you help? 

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder

    Please specify the model number of your monitor?

    Make sure that you have connected the USB cable provided with the moniror to enable touch function.

    Connect the USB cable from the monitor to the USB 2.0 port on your computer.

     

    Click the Kudos kudos-thumbs-up.png to say “Thanks” for helping! select "Accept Solution" if your issue is resovled.

     

  • jallegra
    jallegra Member Posts: 2 New User

    The USB cable did it.  Thanks!