how can I install windows 7 and problems with upgrade

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kymban
kymban Member Posts: 3 New User

Hi there

I took chance of the Windows 10 upgrade when it came up on my Aspire 5935g laptop.  Since then I've had nothing but problems.

Apparently Windows 10 have removed all Windows 7 files.  Does anyone know how I can download this as I have just realised after reading other posts that I have the product key already (which I didn't realise).

regards

 

Kym

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder
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    Hi Kym

     

    You should still have your recovery partition, so firstly make sure you've backed up all your files, then restart your laptop & press ALT+F10. This will start the hidden eRecovery program that will restore Windows 7. Just follow the on screen prompts.

  • kymban
    kymban Member Posts: 3 New User
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    Thank you. I will give that a try. Didn't know about Alt&f10.
  • finlux
    finlux ACE Posts: 1,834 Pathfinder
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    Great. If you have any further issues, post back!

  • kymban
    kymban Member Posts: 3 New User
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    Thank you for the advice and I'll let you know if it works.