blue light on x3400 will not go off

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Portland1
Portland1 Member Posts: 1 New User

Is the blue light on the power switch of an X3400 supposed to go off?  Mine remains lit, when the computer is powered off.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    can you please unplug any USB device, once powered off and check the blue light?

     

    can you please try this and check if blue light is still on?

    press windows key logo + r

    type

    shutdown /s

    press enter

     

    I'm not an Acer employee.