Need a motherboard for Desktop ATC-120-UC22

Options
cmarleylccc
cmarleylccc Member Posts: 2 New User
edited March 2023 in 2017 Archives

My motherboard on a ATC 120-UC22, purchased through COSTCO, is out and I am trying to find a replacement for it.  The machine is only 2.5 years old, but is out of warranty.  Can someone supply a model number for a replacement or tell me where one can be purchased?

 

Thanks in advance

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,082 Trailblazer
    Options

    Hello,

     

    1. Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

    2. Do/did you use the pre-installed version of Windows (shipped with your desktop and may be updated to Windows 10)?
    France
  • cmarleylccc
    cmarleylccc Member Posts: 2 New User
    Options

    Hi Laurent_14,

    Here is the 1st 10 of S/N - DTSV8AA005

    It came loaded with Windows 8.1 64-bit.  I am not 100% on current OS, but I believe it is at Windows 10.  It would have been updated several months ago. 

     

    Thanks

    Chad

  • laurent_14
    laurent_14 ACE Posts: 10,082 Trailblazer
    Options

    Hi Chad,

     

    Thanks. Your motherboard is this one:

    Spoiler
    Part numberDescription
    DB.SV811.001MAIN BD.WO/1394

    As you have updated to Windows 10 from the pre-installed version, you have to buy the part from an Acer parts partner:

    Spoiler

     FYI, the Windows license key (embedded into the bios) is "linked" with the motherboard. About Windows OEM license key:

    Spoiler
    "Generally, an end user can upgrade or replace all of the hardware components on a computer—except the motherboard—and still retain the license for the original Microsoft OEM operating system software. If the motherboard is upgraded or replaced for reasons other than a defect, then a new computer has been created. Microsoft OEM operating system software cannot be transferred to the new computer, and the license of new operating system software is required. If the motherboard is replaced because it is defective, you do not need to acquire a new operating system license for the PC as long as the replacement motherboard is the same make/model or the same manufacturer's replacement/equivalent, as defined by the manufacturer's warranty.

    The reason for this licensing rule primarily relates to the Microsoft Software License Terms and the support of the software covered by those terms. The Microsoft Software License Terms are a set of usage rights granted to the end user by the PC manufacturer, and relate only to rights for that software as installed on that particular PC. The system builder is required to support the software on the original PC. Understanding that end users, over time, upgrade their PCs with different components, Microsoft needed to have one base component "left standing" that would still define the original PC. Since the motherboard contains the CPU and is the "heart and soul" of the PC, when the motherboard is replaced (for reasons other than defect) a new PC is essentially created. The original system builder did not manufacture this new PC, and therefore cannot be expected to support it."
    France

Categories