I'm attempting to install my free copy of Windows 10 on my Acer Aspire X1430

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freep69
freep69 Member Posts: 1 New User

I'm trying to do my free Windows 10 update and I've been told I need my password from my Windows 7 on my Acer Aspire X1430 whihc I have completely forgotton and have no reset disk.

 

If this is true, what's the best course of action.  Do a factory reset of Windows 7 first?  If so, how do I do this on my computer?

 

Thanks in advance

 

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator
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    Hi freep69,

     

    Yes, I would recommend restoring the system. You can then do updates and start the upgrade process which should be a bit smoother on a fresh OS.

    Here is a video on how to start the recovery on Windows 7 systems. https://www.youtube.com/watch?v=nz1Tz4XYZLo

     

    Hope this helps,
    Cory