I have E5-521 laptop, purchased in Mexico. I installed an English version of windows 8.1 32 bit

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iandlambert
iandlambert Member Posts: 1 New User

I have E5-521 laptop, purchased in Mexico. I installed an English version of windows 8.1 32 bit OS, but the hdmi and external screen drivers were erased.  I tried downloading drivers from Acer website, but they only work with Windows 8.1 64 bit OS.  Any ideas?

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  • philetus
    philetus ACE Posts: 4,759 Pathfinder
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    Looks like Acer doesn't support this laptop in 32 bit Win 8.1 and has no drivers for it.

    You will have to search for 32 bit drivers and try them one by one until you find one that works or find a way to install a 64 bit Win 8.1 or 10.