I get error code 8007057 when installing windows 10 on my aspire x3910 desktop

markacer
markacer Member Posts: 3 New User

I get error code 8007057 when installing windows 10 on my aspire x3910 desktop. Microsoft support can't help me.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Are you doing the upgrade?

     

    if so, check if your drivers are updated.

    I'm not an Acer employee.
  • markacer
    markacer Member Posts: 3 New User

    Installing the driver updates didn't help. Thanks

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    windows 10 upgrade or clean install?

    I'm not an Acer employee.
  • markacer
    markacer Member Posts: 3 New User

    upgrade from windows 7 home premium.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    double check if all windows updates are installed, even the suggested.

     

    if you don't have a huge amount of data to backup, a clean install of windows 10 instead of upgrade, will be better.

    I'm not an Acer employee.
  • Katt100
    Katt100 Member Posts: 2 New User

    Hi I have the same problem and microsoft have taken remote control of my pc four times and still not sorted it for me  seems to be a problem with this model