Hi, My Acer Aspire E1-531, backside screws are missing and coming out itself. Please help.

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dahiyaperth
dahiyaperth Member Posts: 1 New User

Hi, My Acer Aspire E1-531, backside screws are missing and coming out itself. The screws are below the 2 elbows of laptop which help in opening and closing of laptops. I came to kjnow only Acer Laptops are highly bad in quality. Another things happend in approx 2 years only like my cd or dvd outlet comes out and broken itself. I request to Acer please repair all the laptops having problems of screws or cd oulet as this is manufacturing and quality defect. Please help and take care ASAP. Thanks and regards Rajesh [edited to comply with guidelines]

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  • laurent_14
    laurent_14 ACE Posts: 10,092 Trailblazer
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    Hello,

     

    If you need screws specifications, could you post here a picture in indicating the missing screws?

    France
  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    dahiyaperth,

     

    Depending on your warranty status, I would recommend that you contact the Acer Technical support in your region and go over options with them. If the screws are coming out themselves that could be a problem with the casing itself, and if the optical drive is broken it definitely needs replacing.