GX-281

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VictorNymberg
VictorNymberg Member Posts: 3 New User
edited March 2023 in 2017 Archives

Hi!

Im new to this forum and just recently got a new Acer PC.

I have a question about swapping the mITX motherboard for a ATX x370. All components will be transferred to another case.

I understand the Serial key is embedded in the bios. Will i be able to recover it and install windows to the new system somehow?

 

Thank you

 

Victor

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    no, since you will change the motherboard this will act as a new PC and the product key is linked to the hardware and OEM manufacter board.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
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    no, since you will change the motherboard this will act as a new PC and the product key is linked to the hardware and OEM manufacter board.

    I'm not an Acer employee.
  • VictorNymberg
    VictorNymberg Member Posts: 3 New User
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    Thank you for the fast respons. Luckely i have a windows key lying around.
  • doughjohn
    doughjohn Member Posts: 353 Mr. Fixit WiFi Icon
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    Hi

     

    If it is a swapout due to a hardware failure, Microsoft may accept this and authorise a new key.

    Telephone support is probably the best choice.