Aspire M3910 freezes or crashes

martyo
martyo Member Posts: 1 New User

Hi my Aspire freezes or crashes when I start up PC. I tried to use recovery management but the same thing happened while it was restoring to factory settings. Same thing happens if I try to boot from cd drive using recovery cd. Anybody got ideas?

 

Thanks

Martin

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Sorry to hear you are having problems with your Acer Aspire. If the system will not restore via recovery management this usually indicates a possible bad hard drive or mainboard issue. If the system is out of warranty you might try replacing the hard drive and restoring it via the eRecovery back up. If that fails, we would recommend repair at that point.