Acer Power Series Desktop

Briane
Briane Member Posts: 3 New User
edited February 29 in 2018 Archives

Hello

I have an acer Power series Desktop which stops at the acer logo screen when i start it. It cant recognize the keyboard and Mouse for me to input any options. What could be wrong and how do i go about it.

Please help.

Thank you.

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,046 Trailblazer

    Hello,

     

    1- Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

    2- Do you hear beeps when you start up the desktop?

    France
  • Briane
    Briane Member Posts: 3 New User

    Yes, two beeps.

    The serial is; PSP90C0707........

    Thank you.

  • laurent_14
    laurent_14 ACE Posts: 10,046 Trailblazer

    Hello,

     

    I didn't find exactly your model. I think you own an Acer Power S290.

    Have you tried to boot with only one memory stick?

    France
  • Briane
    Briane Member Posts: 3 New User

    Yes, i have tried that one too.

    I have also put all the components out and back together again........ Still no results

  • laurent_14
    laurent_14 ACE Posts: 10,046 Trailblazer

    Hello,

     

    Have you replaced the Cmos battery (CR2032)?

    It should be dated to 2005 or 2006.

    France
  • Bhoir
    Bhoir Member Posts: 1 New User

    ello laurent

    I also have an acer Power series Desktop which stops at the acer logo screen when i start it.

    I have followed all steps which you given to the briane

    Please help.