Acer E5-521 PRECISION TOUCHPAD zoom not working

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cornelliusdraco
cornelliusdraco Member Posts: 1 New User

Hello,

My Acer E5-521 (win 8.1 - 64bits) PRECISION TOUCHPAD zoom gesture is not working when i using Google chrome web browser. I reset the computer back to factory setting following the advice of custumer support person [Incident: 150807-002214] but still not working now the laptop has beeen updated to Win 10 but the zoom still not working. The zoom gesture is working perfectly on IE browser.

 

Any ideas? Thanks in Advance!!!!

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    cornelliusdraco,

     

    If the zoom feature is working in one browser and not the other it does not sound like a problem with the computer and more of either compatibility with the browser or the browser itself needs to possibly be updated. If it is not working in Google Chrome, you can submit a report to Google to investigate it for you.