Acer Aspire "AX3475 EF328" having troubles booting

Acareisbroken99
Acareisbroken99 Member Posts: 9 New User

Hello, My Acer Aspire "AX3475 EF328" having troubles booting ( Is this the right model number) 

Right now, the computer is running fine. However after a few days/weeks it will need a full restart do to some problem (Internet not working usually, sometimes just running slow) 

So if I restart it or turn it off, It has a tough time booting up:

1. Acer will beep one time and won't load past acer screen.

 

or

 

2. Acer will beep two times and not load past acer screen. 

I usually unplug everything and plug everything back in a few times and sometimes it boots, or leave it unplugged/off for a few days. 

I don't understand the problem,

I am using it right now is there a way to check while I have access?

What is causing this problem?

 

Thank you. 

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,019 Trailblazer

    Hello,

     

    Sorry for the delay!

     

    2. Acer will beep two times and not load past acer screen.

    Two short beeps: CMOS damaged.CMOS checksum error or CMOS battery loss occurs.

     

    As you wrote: No, but I checked the voltage of the battery and it seems fine.

    First I would replace the CMOS battery (certainly CR2032).

    France
  • Acareisbroken99
    Acareisbroken99 Member Posts: 9 New User

    I replaced the CMOS battery,

    It didn't work. 

    It still has trouble booting....

    I don't understand what is wrong, When it does boot it works fine... then I just leave it on sleep mode, even for weeks and it works for weeks... 

    The second it's shut down it doesn't start up...

  • Acareisbroken99
    Acareisbroken99 Member Posts: 9 New User

    Any solutions for this? 

  • laurent_14
    laurent_14 ACE Posts: 10,019 Trailblazer

    Hello,

     

    If your desktop is equipped with two memory modules, I would try with only one and work few days like this.

    France
  • Acareisbroken99
    Acareisbroken99 Member Posts: 9 New User

    Hi, 

    If I take one memory module out, it still does the same thing... It won't boot... 

    I have tried both in either slot, and I tried a third stick I had laying around.

    Can this PC run single channel? 

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    I'm not an Acer employee.
  • Acareisbroken99
    Acareisbroken99 Member Posts: 9 New User

    Okay, I will try to figure out how to flash the BIOS. 

  • Acareisbroken99
    Acareisbroken99 Member Posts: 9 New User

    No clue how to flash the BIOS. 

    I can't really boot the computer to restart it, 

    It won't boot from a flash drive becuase I can't change any settings as I can't get into BIOS. 

    Do I just need to buy a new PC? 

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Probably the most troubleless solution. Smiley Happy
    I'm not an Acer employee.
  • Acareisbroken99
    Acareisbroken99 Member Posts: 9 New User

    Yes lol. 

    I have no clue what is wrong with my computer, 

    I will stay away from AMD and Acer in the future.