Acer Aspire Switch 10 : Dead.

fuctifinomate
fuctifinomate Member Posts: 3 New User

 Hi all..

             Yesterday morning, while I was reading the news, my Acer decided to switch itself off for no apparent reason.

 To my knowledge, it wasn't due to update and it had a full battery ( it was on charge overnight ) but the screen just went black and turned off.

  While not plugged to the mains I have no light indicators at all. On plugging it in I get a momentary blue light at the on/off switch that goes to orange after a second. 

 

  Does anybody have any ideas on probable cause / solution ?

 

 

 thanks

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    try this, Blue LED must be off:

    long press volume UP + power button

     

    after 10-15 seconds it will boot to BIOS, exit without saving and check if it boots to windows.

    I'm not an Acer employee.
  • fuctifinomate
    fuctifinomate Member Posts: 3 New User

    hi ya..

             thanks for the reply.

      something has changed in that I can no longer get to orange state . The light is now either blue or off dependant on plug in / out . 

      I have just tried your suggestion in both states, trying both keyboard volume and side volume. Nothing !. 

     

      I am typing this on an exact same ACER...my wifes.  Looking at the light indicator..I get the following :

    ( based on 47% battery life )

     

       Unplugged - no light 

       plug in -momentary blue then orange.

     

      not sure if this is relevant but hey...try anything ! 

     

    thanks

     

      

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Sorry, it was tablet power button + volume up

     

    if it goes blue then nothing, battery is full charged.

     

    if you long press power button only?

     

    please disconnect the keyboard and then try again power button + volume UP with charger connected and no LED on.

    I'm not an Acer employee.
  • fuctifinomate
    fuctifinomate Member Posts: 3 New User

    hi ya..

             still nothing !... it doesn't want to play !. 

     I have tried your suggestions....tried swapping keyboards /  chargers... nothing . just a black screen / no lights...playing dead .

     

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Are you sure the screen is really shut down, please go to a dark room and check if backlight is visible.

     

    if it's completly black and you can't reset it using power button + volume up combination....give a call to Acer support service.

    I'm not an Acer employee.