Acer Aspire 5250 "Windows has detected a Hard Drive Disk Problem"

ASimmons451
ASimmons451 Member Posts: 3 New User

I got an error message today stating that "Windows has detected a Hard Drive Disk Problem". I've already backed up all my files on my system and have run a command to check the hard drive disk and restarted the computer. I went to check on the results in the event viewer from the computer management to see if there were any bad sectors or other errors and this is the results I got:

 

Log Name:      Application
Source:        Microsoft-Windows-Wininit
Date:          6/24/2015 6:47:07 PM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      AndrewSimmons
Description:


Checking file system on C:
The type of the file system is NTFS.
Volume label is Acer.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  172544 file records processed.                                         

File verification completed.
  528 large file records processed.                                   

  0 bad file records processed.                                     

  0 EA records processed.                                           

  63 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 5)...
  230746 index entries processed.                                        

Index verification completed.
  0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 5)...
  172544 file SDs/SIDs processed.                                        

Cleaning up 1029 unused index entries from index $SII of file 0x9.
Cleaning up 1029 unused index entries from index $SDH of file 0x9.
Cleaning up 1029 unused security descriptors.
Security descriptor verification completed.
  29102 data files processed.                                           

CHKDSK is verifying Usn Journal...
  34317912 USN bytes processed.                                            

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  172528 files processed.                                                

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  23246552 free clusters processed.                                        

Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.

 291494911 KB total disk space.
 198143484 KB in 126131 files.
     81768 KB in 29103 indexes.
         0 KB in bad sectors.
    283447 KB in use by the system.
     65536 KB occupied by the log file.
  92986212 KB available on disk.

      4096 bytes in each allocation unit.
  72873727 total allocation units on disk.
  23246553 allocation units available on disk.

Internal Info:
00 a2 02 00 6e 5e 02 00 13 68 04 00 00 00 00 00  ....n^...h......
20 02 00 00 3f 00 00 00 00 00 00 00 00 00 00 00   ...?...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-06-24T23:47:07.000000000Z" />
    <EventRecordID>24031</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>AndrewSimmons</Computer>
    <Security />
  </System>
  <EventData>
    <Data>

Checking file system on C:
The type of the file system is NTFS.
Volume label is Acer.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  172544 file records processed.                                         

File verification completed.
  528 large file records processed.                                   

  0 bad file records processed.                                     

  0 EA records processed.                                           

  63 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 5)...
  230746 index entries processed.                                        

Index verification completed.
  0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 5)...
  172544 file SDs/SIDs processed.                                        

Cleaning up 1029 unused index entries from index $SII of file 0x9.
Cleaning up 1029 unused index entries from index $SDH of file 0x9.
Cleaning up 1029 unused security descriptors.
Security descriptor verification completed.
  29102 data files processed.                                           

CHKDSK is verifying Usn Journal...
  34317912 USN bytes processed.                                            

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  172528 files processed.                                                

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  23246552 free clusters processed.                                        

Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.

 291494911 KB total disk space.
 198143484 KB in 126131 files.
     81768 KB in 29103 indexes.
         0 KB in bad sectors.
    283447 KB in use by the system.
     65536 KB occupied by the log file.
  92986212 KB available on disk.

      4096 bytes in each allocation unit.
  72873727 total allocation units on disk.
  23246553 allocation units available on disk.

Internal Info:
00 a2 02 00 6e 5e 02 00 13 68 04 00 00 00 00 00  ....n^...h......
20 02 00 00 3f 00 00 00 00 00 00 00 00 00 00 00   ...?...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
  </EventData>
</Event>

 

I don't know what else to do since I'm still getting this message. I'm not hearing any weird buzzing noises or noises that don't belong. Since this laptop does not provide any warranty information and support any longer, what can I do?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    ASimmons451,

     

    I would replace the hard drive with a new or known good one and use your recovery media to load it and see if the same issue exists.