acer tablet A500, Android version 3.2.1 build number Lightspeed_1.0.9(7.014.15_COM_GEN1)

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peditran
peditran Member Posts: 2 New User

Hi Acer Community,

I have an acer tablet A500, Android version 3.2.1 build number Lightspeed_1.0.9(7.014.15_COM_GEN1).  When I try to update the tablet OS from System update, there is a message saying"Fota download, build number error!! Lightspeed_1.0.9(7.014.15_COM_GEN1)". 

 

Would you please help me to update my tablet OS?  Which OS would be the latest one that the tablet needs?

 

Thanks a lot,

Peditran

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    lighspeed is a modified ROM, you can't use official Acer's updates.

     

    you must ask on community board where those kind of stuffs are discussed.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    Options

    lighspeed is a modified ROM, you can't use official Acer's updates.

     

    you must ask on community board where those kind of stuffs are discussed.

    I'm not an Acer employee.
  • peditran
    peditran Member Posts: 2 New User
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    Thanks a lot IronFly for your reply.  Does it help if I reset the tablet and then try to update the OS?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    You need to flash a stock Acer image to revert to factory.

    You have to google a bit to find a link to a full image, hint: look for a full EUU package.
    I'm not an Acer employee.