em 03-05-2014 12:51 AM
I received one of these for christmas and yesterday it overheated and then turned off, when I turned it back on the screen does not show a picture all it shows is agrey screen with white lines in it.
em 03-05-2014 02:28 PM
Sounds like a graphics problem, have you tried a soft reset of the device with a pin or paper clip. If this does not work you may have to resort to a hard reset and wipe the device.
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