11-07-2013 08:01 PM
I have the same problem with my power button, brought it to a local store but they weren't able to fix it because the sodder spots were so small. It is 2 years old and no longer under warranty. Acer support wants over $ 200.00 to repair it! With so many people having this issue Acer should recall these! and not charge so much for repair of a faulty switch!!!!!!
04-08-2014 09:04 PM
I had an issue tablet (freezing sreen), and m anxious to get it back. I also have one with a power button that is inop. This seems to me to be the same degree of issue as the frozen screen - yet they won't do anything for it without the $240.00. Why is one widespread known problem fixable by them, and this issue, although well known, won't be taken care of??
04-08-2014 09:06 PM
I would call them and really get them to answer this issue. There are many, many that are doing the same thing, but it so far has been without the attention that is due if they are in fact HIGH QUALITY.
Have you thought about publicising this issue on Acer's Facebook page, Facebook can be quite a powerful tool if used correctly. Companies generally don't like bad publicity.