Android Tablets

[jim620]

I have the A1-830 and ran the Kitkat 4.4.2 update a couple of days ago.  Now my wifi signal is very weak.  I have to be right next to the router to receive any signal.  Placing the tablet next to the router gives me 3 out of 4 bars.  3 feet away it drops to 2 bars and 5 feet away it's 1 bar.  Going to the next room I can't get any signal.  Using my phone I can get 4 bars in the next room.  Before the update I was able to receive the Wifi signal fine.  Any ideas?  I have already factory reset the device and that didn't help.  My build is Acer_AV0K0_A1_830_1.006.00_WW_GEN1 running 4.4.2 and kernel version 3.10.20.  Thanks.

[Acer-Ryan]

jim620,

I am sorry to hear that you are experiencing a problem with your wifi signal strength. I took our A1-830 and tested it as you described below but could not duplicate the issue. I have the same version installed but nothing. After that I did a search online and found several devices going to Kitkat have been experiencing a similar issue. Below are some suggestions I found that helped resolve simliar problems:

• Go to Settings -> Location -> Mode -> tap High accuracy.
• Go to Settings -> Wi-Fi -> Advanced (found in the menu by tapping button in the top right) -> then uncheck Wi-Fi optimization.

I hope this helps. If the problem persists, please contact technical support in your area.