liquid Z500 get error "com.android.systemui has stopped"

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pointsense
pointsense Member Posts: 3 New User
edited March 2023 in 2017 Archives

i have been using this smartphone for 3 years and its been great untill now this issue was raise frustrating me its been 3 days i have this problem.

 

sometime, the error popup appears says "com.android.systemui has stopped"  there only have 2 button "report" and "ok" and when ever i meet that popup, the phone crash / hang / cannot do anything unless phone restart / shutdown

 

does anyone can help me what should i do ?

 

thanks

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
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    backup all your personal data and then do a factory reset:

    settings/backup & reset - factory data reset

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    Options

    backup all your personal data and then do a factory reset:

    settings/backup & reset - factory data reset

    I'm not an Acer employee.
  • pointsense
    pointsense Member Posts: 3 New User
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    hello,

     

    i have sd card installed and several apps are install there

    is it ok if i just do factory reset, then what about my data in my sd card ? is it gonna be erase all data in my sdcard too ?

    i have never been doing factory reset before, need more info before i doing this step

     

    thanks

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Options

    no microSD card will not be deleted, if you want be 100% sure, you can take it off before doing the factory reset.

    I'm not an Acer employee.
  • pointsense
    pointsense Member Posts: 3 New User
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    so far  problem fixed after factory reset

    and all data are backed up

    thanks Heart