acer liquid jade dual sim is misbehaving

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CaptainH
CaptainH Member Posts: 2 New User
Got myself an acer liquid jade dual sim. I've had it for 3 weeks and its giving me nothing but trouble. It first kept ejecting the sim cards. Now it is constantly rebooting itself. My first experience with acer e2 was positive, but this is quite a nightmare. Does anybody else have this problem? Any solutions?

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
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    if didn't try it, do a factory reset, if issue persist, contact Acer support service or your seller.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    what do you mean with ejecting SIM cards?

     

    have you checked if any system update is available?

     

     

    I'm not an Acer employee.
  • CaptainH
    CaptainH Member Posts: 2 New User
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    phone keeps telling me that the sim cards have changed. When I make calls the phone sometimes suddenly shuts down or does not connect at all. Have done a system update and it is still misbehaving. Navigation between apps is nearly impossible.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
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    if didn't try it, do a factory reset, if issue persist, contact Acer support service or your seller.

    I'm not an Acer employee.
  • jmmechanics
    jmmechanics Member Posts: 2 New User
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    I faced with this bug today and i would like share the soloution if someone has same problem. 

    You must hold voloume's bottom-up and at same time power on bottom near 10 sec. It reboot cell phone. 

  • bungrdi
    bungrdi Member Posts: 1 New User
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    i hv that problem too...very annoying...

    i already did factory reset...but sometimes this bug keep showing...

     

    if we browsing about this bug..many said that it came because the sim card is not to tight..

     

    please any one...could give us the solution for this problem..

    is it because the firmware or hardware prblem ?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    it's hard to know if it's software or hardware, no one posted about service fix or any tricks on SIMs.

    I'm not an Acer employee.