acer z1-611 screen goes black periodically, have tried different drivers

tinman62455
tinman62455 Member Posts: 1 New User
edited March 2023 in 2017 Archives

Seems that since windows 10 update a few monthes ago, my screen goes black periodically. I have tried updating drivers, rolling back drivers etc. any thoughts?

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru

    Power issues can sometimes be resolved with troubleshooting. Other power issues are the result of hardware failure and require repair. Try the troubleshooting suggestions below to see if they resolve your power issues.

     

    • Remove power from the desktop.
    • Press and hold the power button for 30 seconds.
    • Plug power back in to the desktop.
    • Press the power button to turn on the desktop.

    All-in-Ones with internal battery:

    • Remove power from the desktop.
    • Look for a battery reset pinhole near the power port for the desktop.
    • Plug power back in to the desktop.
    • Press the power button to turn on the desktop.

     

    minimizar para MAXIMIZAR.

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