I have an ACER DA220HQL Media All In One Tablet. I cannot get HD playback on it. Help?

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warrenpatterson
warrenpatterson Member Posts: 2 New User

For example, when I click onto Netflix the videos play, but, there's no HD. Not even the HD option appears. However, when I use the DA220HQL as a computer monitor it plays Netflix and other websites in HD. Any ideas? I've had it over a year so no Acer support is available. Thanks.

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  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    The LCD screen is for sure able to display HD content (it's just a monitor, no internal Hardware or operating system is involved) but this doesn't mean that the hardware or the android version are enabled to play it.

     

    so....this behaviour is normal.

     

    I'm not an Acer employee.
  • warrenpatterson
    warrenpatterson Member Posts: 2 New User
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    How do I verify if the platform or hardware can play HD? Remember this unit is also a tablet.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    try the latest  youtube application version and check if you are able to watch HD streaming.

    if you are able to watch YT HD, probably is some incompatibility with netflix, remembet that you have android 4.0.4 version installed.

    I'm not an Acer employee.