HDMI-in turning off after 10 minutes - Acer Z1 621

raphazzz
raphazzz Member Posts: 3 New User

Hi There,

 

Every time when I am using my all in one as an external monitor connected to other computer, after 10 minutes it turns off, even when I'm using the computer. So I have to press the power button again to turn it on.

 

Is there a way to fix it?

 

Kind Regards,

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    maybe it's not related but....

    press windows logo key + x

    click on Power options

    click on change plan settings on the select power plan

     

    click on change advanced power settings

    click on Sleep - Sleep after

    select never

    click on Hibernate after

    select never

     

    click on apply

    click on Save changes if available

    reboot and then try if it turns off after 10 minutes.

    I'm not an Acer employee.
  • raphazzz
    raphazzz Member Posts: 3 New User

    Bad luck, tried that but didn't work... I don't think is a problem, maybe it is a firmware update or something related.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    there are some BIOS updates:

    http://us.acer.com/ac/en/US/content/drivers/5634;-;Aspire%20Z1-621

     

    please check your version prior to update:

     

    P11-xx can be updated only with P11-xx versions

    P12-xx can be updated only with P12-xx versions

    I'm not an Acer employee.