Aspire Z5801 hangs during restart

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pwhitelock
pwhitelock Member Posts: 2 New User
edited March 2023 in 2017 Archives

My Z5801 has had this issue for so long now. It was doing the hang up with Windows 10 so I just replaced my HDD with a brand new 2TB WD blue version and then reinstalled Windows 8 pro (i got the free upgrade to 10) and it still does it, so cant be an issue with the operating system or the HDD surely?

I then saw there was a BIOS update on the Acer website from my P01-A0 to P01-A2. I updated this and it still has the same issue.

Anyone have any more ideas, its infuriating? Im trying to get the free upgrade to Windows 10 at the moment and the process fails and reverts back to 8 again as it keeps hanging on restarts.

I can shut down and then start up fine but whenever i select restart or the computer does its own restart, such as after an update, it freezes at the BIOS screen 99% of the time.

I have seen the posts regarding removing all USB devices and this isnt the issue as when i put my new HDD in there was nothing installed or connected.

Ive also stopped the fast boot option too and no luck...