Aspire Z5600 Factory Restore Problem

shelldawn
shelldawn Member Posts: 1 New User

I am attempting to use the eRecovery Management program to restore my pc. I am getting a pop up that says "Hard drive configuration is not set to the factory default. Restore aborted.' can anyone tell me what that means.

 

Acer Aspire Z5600

Win 7 Home Premium 64-bit

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    I'm not sure excatly what would be causing that. Do you have recovery media for your system? If not, please send me a PM. If you do, try the suggestion below.

     

     

    If there is no data that you need on that hard drive, I suggest following the instructions in the article below, then attempting recovery after the hard drive partitioning has been removed.