Aspire Z3-605 Camera Won't Turn Off

Georgee
Georgee Member Posts: 1 New User

The camera stops working while using in an application and then will not turn off (the indicator light stays on) even after closing apps.  I know that it is not just the light because if I open a camera using another application after closing the first, it will indicate the camera is in use by another program.  The only way to fix it is to uninstall the camera from the device manager, reboot the machine and then I can again use the camera via Skype or the modern camera app for a limited time before it again stops working. This must be an Acer issue because it is not the device driver and nothing on Windows Update indicating an OS issue.  I asked support to help and thy said that they can fix it for $100 one time incident charge (no warranty).  No thanks - all I want is the software fix to install myself.  

 

Windows 8.1 64-bit

4GB RAM

Intel Pentium CPU2127U @ 1.90GHz

 

Any guidance is most appreciated.

 

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Georgee,

     

    If you have not always had this problem and it just started occurring I would recommend you perform a system restore to when it was working correctly and go forward from there.

     

    If the issue has occurred from day one, you can attempt to perform a refresh to see if that fixes it, there might be some software issues present.