Acer Aspire u5-620 won't turn on!

AH633921
AH633921 Member Posts: 3 New User
Power cable seems fine but monitor won't start, I read there could be a battery resist button but can't find it!
Any help or advice much appreciate thanks

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    have you tried to connect an external monitor?

    i'm not confident that your issue is the CMOS battery, since your model has around 2 years and to reach that battery, you need to remove the back cover, remove a metal plate and check battery voltage, not an easy task.

    I'm not an Acer employee.
  • AH633921
    AH633921 Member Posts: 3 New User
    I haven't and sorry I'm not very technically inclined buy how would I go about this?
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    You need a LCD TV or PC monitor with an HDMI port, an HDMI cable and connect it to the back of your U5-620

    there's a port labeled HDMI OUT, then connect it to the HDMI IN of your TV.

    then turn your PC on and check if any image appear on the external monitor.

    I'm not an Acer employee.
  • AH633921
    AH633921 Member Posts: 3 New User
    I will give it ago tonight!

    Thank you so much for advice!
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    If it still no work and you are under warranty, contact Acer support service.
    I'm not an Acer employee.