Acer Aspire P3-171 screen is constantly touching itself on the left side.

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Sunshine7000
Sunshine7000 Member Posts: 1 New User

The problem seemed to begin when I scratched the screen while removing the device from its nylon bag.  However, I bought a new screen and the techs have replaced it.  The problem persists. They thought one of the leads inside was dirty, but cleaning it did not work.  They think it might be the motherboard.  I have only had this item for 1.5 years.  It was very expensive. I am hoping this is a software problem and that someone here has some ideas. 

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  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    Sunshine7000,

     

    I'd like to see if there is anything that I can do to help, could you please PM (private message) me the following information?
    Serial number
    Contact name
    Contact number
    Email address
    Shipping address
    Purchase date

    Symptoms