Acer All In One new harddrive issues

raendc
raendc Member Posts: 6 New User

I had a new hard drive installed and am now trying to use the recovery disks received from ACER. The person who installed the new HD, also tried to install WIndows but since I did not have a product key - I just took the pc home and waited for the disks. When I put them in - I can actually see my account and recovery optopns (how can that be with a new harddrive?) Then if I select either remove everything and reinstall windows or Advanced start up = it tells me the media is not valid... PLEASE help

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Are you using recovery disc or USB recovery media?
    Have you checked the boot option in BIOS?
    if yes, are you able to boot from the recovery media?