unexpected error 9055 acer cloud

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dmitrymzv
dmitrymzv Member Posts: 9 New User

I cant  log in to acer cloud program..im getting this error : unexpected error:9055

How can i fix it?

Answers

  • Honeybee
    Honeybee Member Posts: 50 Troubleshooter
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    I encountered it before, suggest you check updates for AcerCloud (or install the latest version). Plus, May be this problems have to do with network connection.

  • lucifer814
    lucifer814 Member Posts: 42 New User
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    I also met this error before, and the customer service told me it is caused by the network environment. I changed my internet as they suggested, and it really works!

  • dmitrymzv
    dmitrymzv Member Posts: 9 New User
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    I have the latest version..

    Changed the internet?what do you mean?

    Also i was able to log in before..but since last week it just wont let me in..

  • lucifer814
    lucifer814 Member Posts: 42 New User
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    Dear friend, acer told me that 9055 is caused by network problem, that is to say, the signal of the network is not great and it is also unstable. 

    Here is acer technical department email:
    acercloud_support@cloud.acer.com

  • dmitrymzv
    dmitrymzv Member Posts: 9 New User
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    I have a perfectly stable dsl line...

    So the problem is not caused by my connection 100%.

    Thanks for the link i will contact them and post back the results Smiley Happy

  • lowellm
    lowellm Member Posts: 2 New User
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    Thank you,

     

    Lowell

  • co2
    co2 Member Posts: 1 New User
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    acercloud mi dice errore9055

  • tinalee
    tinalee Member Posts: 38 Troubleshooter
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    Hi, if you mean you get error code 9055, you could try to update Windows AcerCloud to the latest version (v2.04.3004).

This discussion has been closed.