Shipping for warranty repair

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Shady
Shady Member Posts: 4 New User

I had an issue with my W700 and stuck pixels. I filed a claim with Acer since it's under warranty and got an email back saying to ship it to their address. Most customer service for products I have owned left me under the impression that i'd be contacted by Acer or sent a shipping box to mail my tablet since it was a defective hardware problem. Is that just not the case with Acer?

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