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Topic

New User
Posts: 2
Accepted Solution

My Acer Aspire 4736ZG shut down every time I boot up and only work in safe mode

[ Edited ]

This problem have been a while now. Every time I power on my laptop (Acer Aspire 4736zg) it shut down when booting up (windows loading screen) and it really means SHUT DOWN not freeze or restart ... It likes losing power. It only works in safe mode. Windows 7,8 Setup CD can't boot up (shut down just like above).
I have done everything: fixing driver, scan for virus, chkdsk, update BIOS even install new windows ... The problem still there. I have tried install Joli OS (Linux) for a chance but not work (still shut down).

Any ideals for my problem?

 

 

P/S: Sorry for my English

Valued Contributor
Posts: 449

Re: My Acer Aspire 4736ZG shut down every time I boot up and only work in safe mode

At this point no matter what the issue is it's going to need repair. If it's happening with more than one OS that pretty well eliminates the possibility of a software issue. I would still say that it's likely overheating, or there is an issue with your graphics adapter. Regardless you'll need to speak with Acer on this one.

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All Replies to this Topic
Valued Contributor
Posts: 449

Re: My Acer Aspire 4736ZG shut down every time I boot up and only work in safe mode

Honestly it sounds like your unit is overheating. Is the cooling fan very dirty? Or better yet, is it spinning at all?

New User
Posts: 2

Re: My Acer Aspire 4736ZG shut down every time I boot up and only work in safe mode

Yes, it is spinning for sure. I always check my lap temperature. It is not overheating (average 60*C). Any other suggestion ?

Valued Contributor
Posts: 449

Re: My Acer Aspire 4736ZG shut down every time I boot up and only work in safe mode

At this point no matter what the issue is it's going to need repair. If it's happening with more than one OS that pretty well eliminates the possibility of a software issue. I would still say that it's likely overheating, or there is an issue with your graphics adapter. Regardless you'll need to speak with Acer on this one.

New User
Posts: 2

Re: My Acer Aspire 4736ZG shut down every time I boot up and only work in safe mode

may acer laptop power off while in starting windows

New User
Posts: 2

Re: My Acer Aspire 4736ZG shut down every time I boot up and only work in safe mode

when i boot my acer laptop is always power off while in starting windows only....then ill try reprogram it but still power off,,, one time ill reprogram it in lower os winxp but when starting to counting for finishing installation it happened again it power off... ill replaced Hard drive but still happened... pls help and what im my suppos to do? 

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