01-17-201305:42 PM - last edited on 01-17-201307:05 PM by Phil-3
1-17-2013....same problem as the rest a500 frozen at ACER screen. Tried pushing the reset pin and the hard reset procedure [many many times]...starts to say it is clearing data/cache...but then goes to the ACER screen. 13 months old...and of course, out of warranty. It is completely untouched in terms of any kind of software adjustments and only downloaded apps from PLAYSTORE. 100% 'stock'.
Has anyone fixed theirs or discovered a process to fix that they can publish?
Looks like this is a hardware problem--more specifically the NAND memory. Still seems very odd that so many are reporting this problem at the same time. grrr. (Glad I bought a Blackberry Playbook--looks like that will be my tab from now on.)
Add me to the growing list of Acer A500 users that have a new paper weight instead of a working tablet. It seems like more than a coincidence that so many of us are having the exact same issue. I cannot get past the Acer screen and have tried both the "+" and the "-" volume boot options with no success. I either end up with a endless "Acer" message or an Android robot on his back with a an exclamation point.
It appears to me that Acer either has a great opportunity to show their commitment to their customers by resolving this issue or their total indifference to their customers by ignoring it.
The ball is in your court Acer, do you want to keep us as future customers?
Same here, What a joke I have trid resetting tried the acer website called acer was told I would have to call the pay for help number they would not even listen to my and mind you my warranty ended 4 months ago.
Same here, they wanted £55 just for courier and diagnostic, then a proposal for the fix. This is apparently a known issue which they deny, so they won't recall them and fix. If there is so many people suffering from this, then Acer should fix this free of charge as a manufacture fault.
Member RevoMaxx is quickly moving up the ranks of Acer Community. He joined us in September and is already making a difference. It's great to see new members like him make a difference only after a few months. Thanks RevoMaxx!