Let's Get Social!
Ask our members for help or assist others.
You are all welcome at Acer Community!
The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.
06-17-2013 05:31 AM
I upgraded my acer aspire 5755G-9417 to windows 8.
First time I want to use bluetooth, I go to the search menu on the right of windows and I look for bluetooth. I find "change bluetooth settings" so I open it, I make my computer visible and I activate bluetooth. No problem at all.
(Except that my FN + F3 key doesn't allow me anymore to turn of bluetooth, only wifi is left over).
Next day, I want to go to the same procedure again, but that doesn't work anymore. I can still find the "change bluetooth settings" in the search but when I clic on it it doesn't open.
I find out I should go to change PC settings and turn on bluetooth there under the wireless tab, but there is no bluetooth.
I went to the acer website and downloaded the bluetooth driver for my notebook under windows 8. Found two of them : Bluetooth Atheros and Bluetooth Broadcom. Broadcom can't install because it detects no plugged bluetooth device, Atheros seem to work though. Now Bluetooth appears in the settings but I still can't turn it on, it is all greyish.
I tried everything I could and I have no clue on how to solve it.
I also tried a system recovery back to when I just changed to windows 8 but it didn't help.
Can someone help ?
(I am sure my computer has bluetooth as I used it a lot under windows 7).
06-20-2013 12:07 PM
Unfortunately, the only suggestion I will be able to make is to return the system to the shipping operating system, Windows 7, and make sure that the hardware works there.
Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.
10-12-2013 01:16 PM
i've the same issue...
it's impossible that i can't use the bluetooth after upgrading to windows 8...what a mess!
there is nothing to do? with some driver installation or an acer software made for?
please give us a solution!
10-12-2013 03:17 PM
I'm sorry that the two of you are having this problem. Your laptops are desgined for Windows 7, and although I love windows 8, your systems are not designed for it. When you upgraded to 8, you lost your drivers, which are designed for your equipment AND Windows 7. The Windows 8 drivers you installed are not identical to that first set of drivers.
You can try to re-install Windows 7. You can take your machine to a reputable computer shop to see if they can get Bluetooth going. Or you can go on the internet some other way.
02-14-2014 03:12 PM
Same problems here; cannot enable Intel Centrino N-6205 controller for Bluetooth ops.
I did download the latest applicable Intel drivers and Wireless mgmt tools, but to no avail.
Also, may I add, that since upgrading to Windows 8 and later 8.1 the Acer Aspire 5755G hangs when doing automatic maintenance tasks; when I start Windows maintenance manually everythings works well.
I went back to the store where I bought the Laptop, I called Acer, the only thing they tell you is to re-install Win7.
Well, I will remember that when I buy my next set of laptops.
Remember, folks, YOU HAVE A CHOICE IN THE STORE!!!!