I upgraded my acer aspire 5755G-9417 to windows 8.
First time I want to use bluetooth, I go to the search menu on the right of windows and I look for bluetooth. I find "change bluetooth settings" so I open it, I make my computer visible and I activate bluetooth. No problem at all. (Except that my FN + F3 key doesn't allow me anymore to turn of bluetooth, only wifi is left over).
Next day, I want to go to the same procedure again, but that doesn't work anymore. I can still find the "change bluetooth settings" in the search but when I clic on it it doesn't open.
I find out I should go to change PC settings and turn on bluetooth there under the wireless tab, but there is no bluetooth.
I went to the acer website and downloaded the bluetooth driver for my notebook under windows 8. Found two of them : Bluetooth Atheros and Bluetooth Broadcom. Broadcom can't install because it detects no plugged bluetooth device, Atheros seem to work though. Now Bluetooth appears in the settings but I still can't turn it on, it is all greyish.
I tried everything I could and I have no clue on how to solve it.
I also tried a system recovery back to when I just changed to windows 8 but it didn't help.
Can someone help ?
(I am sure my computer has bluetooth as I used it a lot under windows 7).
Unfortunately, the only suggestion I will be able to make is to return the system to the shipping operating system, Windows 7, and make sure that the hardware works there.
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I'm sorry that the two of you are having this problem. Your laptops are desgined for Windows 7, and although I love windows 8, your systems are not designed for it. When you upgraded to 8, you lost your drivers, which are designed for your equipment AND Windows 7. The Windows 8 drivers you installed are not identical to that first set of drivers.
You can try to re-install Windows 7. You can take your machine to a reputable computer shop to see if they can get Bluetooth going. Or you can go on the internet some other way.