2014 Archives

[mokes]

Hi All,

I have a weird problem where I boot up Steam for the first time, I can't type any letters in the login or the password box.  The keyboard works fine for everything else and the laptop is brand new.  Can someone please help?  Thanks

Jeff

[Vince53]

Jeff, there are a lot of things wrong with Steam. You can try opening a new account.

[mokes]

Thanks for reply, unfortunately it's the same story when I click on create new account.  None of the fields work for typing.

[PenguinJim]

You can try using alt-tab to make sure the Steam login box is selected.

Is there a flashing cursor in either the username or password box?

To identify if it's a keyboard issue, can you type your credentials into Notepad (for example) and then copy/paste them into the boxes using the mouse?

It's more likely to be a Steam issue than an Acer issue, though. You can also request assistance on the Steam forums.

[mokes]

thanks very much ill try this out

[Vince53]

Mokes, SOMETIMES you can solve the problem by installing a different browser and using it to go onto Steam. Again, Steam has a LOT of defects on their system, and I don't think that it's a problem with your machine.