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12-14-2013 07:45 AM - editado 12-14-2013 07:49 AM
On the online store sites that offer this laptop, AMD, and Acer's own site (before the page was removed) all state this laptop contains a Radeon HD 7670M dGPU. However, a lspci from Linux shows the dGPU to be a 7650M.
So which is it? The difference between the two chips seems to be only a clock difference, but I paid for a laptop with a 7670M specifically.
Catalyst states the GPU as a 7600M Series, which isn't helpful. Not sure what GPU-Z states, but I'll check soon.
em 12-17-2013 07:07 PM
V3-551G-X419 shows as NX.M31AA.027 on the AMD site and the bad link you're showing on the Acer site.
The part number that I'm showing for the -X419 model is NX.M0FAA.001.
Looking at the model specifications for that model shows:
THAMES_XTAMD Radeon HD HD 7670M / 2G-DDR3 (128*16*8)
It's possible that there is a problem with the lspci that you are using being out of date.
Have you attempted to update-pciids ?
Please understand that we are unable to support an operating system that we do not ship on the computer.
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01-09-2014 12:47 AM - editado 01-09-2014 12:50 AM
Hmm, after doing a update-pciids (snapshot as of January 8th 2014), it's still calling it a [AMD/ATI] Thames [Radeon HD 7500M/7600M Series], with the Subsystem as Acer Incorporated [ALI] Radeon HD 7650M. This is the same case whether I'm using the latest stable 3.11 Kernel, or even today's 3.13 daily kernel.
According to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bu
em 01-17-2014 06:27 AM
So, is there any more information about this? Is there perhaps another way I can verify the chip on the motherboard just to be sure? I'd hate to jump to conclusions without being completely sure, but so far it isn't looking too good...
em 01-17-2014 03:36 PM
The information that I provided above is all that there is.
Again, we are unable to support an operating system that we do not ship on the unit.
Installing a different Operating System
Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.
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