2014 Archives

[ScottyC]

Hi Jack, bmo0014,

I'll first point out that Jack made a point of contacting me directly asking for help with this case so you can get this unit up and running, so thank you Jack for continuing to show us exactly how dedicated you are to helping others! And sorry for the delay, I've been unbelievably busy with other projects and haven't had any time to put into the forums.  Graphics adapter issues most often have a beep code or an LED flash code from the POST system. It sounds more likely that the issue is BIOS / CMOS related, and so if you're still having issues with the unit the first step that I would suggest would be to try a simple power drain. To do this, remove the battery and unplug the unit, and without any power sources in the system, press and hold the power button for 30 seconds. Once done you can insert the battery and reconnect the power cord. Try and power on the system. Hopefully this will have solved the issue (and there is a very good chance it will have). If not, it could also be the BIOS. If the BIOS is corrupt it can still be fixed, but I'm not going to write the steps unless I absolutely have to. So if after trying a power drain (assuming you still have the unit at all) you still can't get it working, feel free to reply and I will do my best to help you recover the BIOS and repair the system.

Take care,
ScottyC

[Alan-London]

I would add that the battery on the M5 is integrated and cannot be removed without disassembling the laptop.

However, you can momentarily disconnect the battery. You will find a pinhole on the underside. Use a paper clip - the battery will reconnect when you remove the clip.

[ScottyC]

A very good point, I sometimes forget the smaller details. Thanks for your input!

Take care,
ScottyC