why has my Realtek HD audio dvice stopped working after vista sp2 update

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berrechid
berrechid Member Posts: 2 New User

My Aspire 5100's Realtek HD audio device stopped working after windows vista sp2 upgrade. I cannot find it under device manager and I have tried installing and reinstalling the driver to no avail. I need my sound back badly. Can anyone help me out. Thanks a bunch in advance.

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  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon
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    Good day

     

    Do a system restore to date before you ran the windows update or download the audio driver from www.realtek.com.

     

    Regards,

    Freeza

  • berrechid
    berrechid Member Posts: 2 New User
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    I am afraid I tried that as well and I still have the red x next to the speaker in the task bar and it says no audio device installed when I right click the speaker. Could the onboard sound device have gone bad? I am at a loss. Everything worked great before the update. Is it possible to go back to sp 1? if so how? Please assist if you can.

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