2013 Archives

[danielkim]

model : V3-471G

os : windows 7 home basic 64

my laptop always try to connect internet acer backup manager.

i did not run backup manager..

i try run acer backup manager. and i saw it can be backup remote server.

i did not run acer backup manager.

i did not run backup to remote server.

is it normal? even i did not run acer backup manager?

it looks like automatically backup to remote server..

or just try update software?

[Acer-Tommy]

Where are you seeing it connect to the internet?

Also you are saying you ran the software, but didn't run the software?  Can you clarify?

Acer Backup Manager is not set up on the system by default.  You would need to configure it for your backups.

[danielkim]

i used tcp view from sysinternals.com.

first..i saw the program connect internet using by tcp view. at that time i did not run acer backup manager even configure..

second..i wondering why need connect internet..and i try run abm and i see the program can be back up through network.

but i didnt used this program even one time except to check what is program.

is it possible? or my laptop has a virus?

[danielkim]

hello..i think im waiting so long time..

hmm...why no feed back..

[Acer-Tommy]

What remote address and port was it connecting to?

[danielkim]

hmm..i lost capture file when i reinstall os again..

il capture again and il post it here.

i need reinstall acer backup manager.

coz i have to remove software already include os.

specially,mcafee software always makes problem.

if i give u ip address, can u give right answer?

[danielkim]

i did reinstall os again..

i didn't uninstall program acer backup manager and other programs..

this is result..using by tcp view.

Process                           PID   Protocol  Local Address  Local Port   Remote Address  Remote Port      Status 

------------------------------------------------------------------------------------------------------------------------------------------------------------

BackupManagerTray.exe   5588   TCP        192.168.33.239     51126       184.172.249.152         80            ESTABLISHED  

send packet    send byte   receive packet    receive byte

----------------------------------------------------------------------------------

        1                277                1                     856

always status is established until close process.

i didn't run backup manager..automatically connect internet.

[danielkim]

plz..feedback!!

give me email address..

i will take a video and il send it..

i think nobody believe me..

[tonj]

Acer backup manager isn't a virus, it is software bundled with your Acer computer. This software enables you to backup important documents to either another disc drive or an external storage method. This program is defaulted to run on start up meaning that if starts when your computer is turned on, like many other programs such as adobe reader and anti virus programs. You don't want to uninstall this as you may use it in the future. It is probably attempting to connect to the internet to obtain updates or patches. You can choose to have the backup manager only start when you run the program manually, by typing msconfig into the start menu search bar, then going to the third tab in the window that pops up that says "start up" that is a list of all the things that run as soon as you boot up. Do not turn a bunch of things off without first using a search engine to determine whether they are important or not. You can also just choose to hide the tray icon, or perhaps even right click the backup manager icon and see if there are any settings you can change like automatically connect to the internet, or open on start up.