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Tema

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Geevaro
Envios: 3

when I switch my laptop on it goes on but my screen stays of

Good day pls help my laptop couldn't load windows xp or windows 7 evan if I set cd/dvd as first boot it just loads with a white strip at the top left hand side of the screen????? advice pls

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Acer-Tommy
Envios: 6.351

Re: when I switch my laptop on it goes on but my screen stays of

Are you able to connect an external monitor and see the correct image?

 

If so, there may be a problem internally with the LCD or cabling.  If not, it would be the video card.

 

We would suggest contacting technical support in your region for further assistance with this issue.
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