2013 Archives

[slim]

Hi Forum.  The trackpad on this unit has stopped tracking.  It does work somewhat, but there are lots of errors in tracking and clicks making impossible to use.  It worked without incident for about 4 hours.  Is there someway to test or reset ?

Thank you.

[slim]

And today it works... Bizare.  Several restarts and power offs made no difference yesterday.  The trackpad is clean and was not cleaned so it can't be related to something effecting it.  Perhaps I had too much electrical potential in my finger.

[slim]

I'm now guessing this has something to do with the larger cursor option in accessibility, because shortly after enabling today I started experiencing the same problem originally reported.  The trackpad has behaved correctly since original incident which also included enabling larger cursor.

[Sharanji]

Hi...

Use the following steps to perform a factory rest on your Chrome device:

1. Click the status area in the lower-right corner, where your account picture appears.
2. Select Settings and click Show advanced settings at the bottom of the page.
3. Find the "Factory Reset" section and click Reset.
4. In the dialogue box that opens, select Restart.

[slim]

Thanks for replay Sharanji.  I do not have such an option in settings.  There is "powerwash" and "reset browser" options, but no "factory reset" section that I can see.

[slim]

Now the problem just occured when I plugged in the power supply.  No amount of resets or shutdowns seems to return the correct trackbad behavior.  I'll report when it returns

[slim]

The trackpad started working again although I can't determine what made it so.  Searching the Internet I found the following link that might be related:

https://groups.google.com/forum/#!topic/chromebook-central/f4xmYwZ3bOU

slim

[repaired link]