Hey JoJo, you didn't say what model Acer laptop you have, or the operating system you are running. I have an Aspire V5-571G, about 6 months old, and to adjust the sound volume, hold the function key (Fn) down, lefthand side of keyboard, and then press the up/down arrow keys, right hand side of keyboard.That is the basic method. Hope that helps. Oh yes, also check your manual. Most of us don't. lol.
It takes a special kind of person to lead! We all know this. Over the past 3 years or more, visitors to Acer Community were witness to a leader in our Top Ranked ACE member, IronFly. Recently he hit a new milestone of 1000 solutions authored. Leading the way has always been and continues to be his way. We are proud of you IronFly.